Privacy and Cookies

This site is operated by ACE. Our Privacy Policy is designed to tell you about the policies that govern our collection, use, and disclosure of the information that you may provide via our Web sites. Before using or submitting information to this site, please read this entire Private Policy. This site is governed solely by applicable United Kingdom laws and governmental regulations. Use of this site constitutes your consent to application of such laws and regulations and to our Privacy Policy.

Information Use and Disclosure

Your name, address, e-mail address, and any other personally identifiable information you provide may be used by ACE, its business partners and consultants to provide you with information about ACE products, or health issues, or to develop services concerning health conditions. ACE will not sell or rent the personally identifiable information collected via this site to a third party. We reserve the right to disclose information to respond to duly authorised information requests of governmental authorities or where required by law.

You can notify ACE that you wish to discontinue receiving information at any time (see Contact Us).

By using this site, you agree with the terms of this Privacy Policy. Whenever you submit information via this site, you consent to the collection, use, and disclosure of that information in accordance with this Privacy Policy.


Please bear in mind that no Internet transmission is ever 100% secure or error-free. More specifically, e-mail sent to or from this site may not be secure. As a result, you should take particular care in deciding what information you send via e-mail. Any passwords, ID numbers, or other special access numbers you might use to access any part of this site are your responsibility; take care to safeguard them. ACE takes reasonable steps to protect your personally identifiable information from loss, misuse, and unauthorised access, disclosure, alteration, or destruction.

Links to Other Web Sites

Links or references to other Web sites may appear within this site. We do not controlthese Web sites. You should be aware that this Privacy Policy does not apply to any Web sites other than those operated by ACE. Visitors to other Web sites are encouraged to read their privacy policies before exploring them.

Changes to This Privacy Policy

ACE reserves the right to modify, add or remove portions of this privacy policy at its discretion. Any changes to this Privacy Policy will be posted on this site. Please check back periodically, and especially before you provide any personally identifiable information. This Privacy Policy was last updated on 15th February 2014.


About Cookies

Most websites you visit will use cookies in order to improve your user experience by enabling that website to ‘remember’ you. They will ‘remember’ you either for the duration of your visit (using a ‘session cookie’) or for repeat visits (using a ‘persistent cookie’). Cookies are used for a number of different tasks, including letting you navigate between pages efficiently, storing your preferences, and generally improving your experience of a website. Cookies make the interaction between you and the website faster and easier. If a website doesn’t use cookies, it will think you are a new visitor every time you move to a new page on the site – for example, when you enter your login details and move to another page it won’t recognise you and it won’t be able to keep you logged in.

Cookies may be set by the website you are visiting (‘first party cookies’) or they maybe set by other websites who run content on the page you are viewing (‘third party cookies’).

What is a Cookie?

A cookie is a simple text file that is stored on your computer or mobile device by a website’s server and only that server will be able to retrieve or read the contents of that cookie. Each cookie is unique to your web browser. It will contain some anonymous information such as a unique identifier and the site name and some digits and numbers. It allows a website to remember things like your preferences or what’s in your shopping basket.

What types of Cookie are there?

First Party cookies

These cookies are set by the website you are currently visiting. This type of cookie cannot be read by any other website.

Third Party cookies

This type of cookie is set by a different website to the one you are visiting. An example of this is YouTube, where a YouTube-hosted content is embedded within the website. A website may you an analytics service that set their own cookies.

Session Cookies

These cookies are only stored while you’re viewing the website, and are destroyed as soon as soon as you close your browser

Persistent Cookies

This type of cookie is set for a specific amount of time (usually a week or longer), and are used to remember your preferences for an extended amount of time (for example if you have logged into a secure section of a website and ticket the box that says “Remember Me”).

How can I control what cookies are stored on my computer?

We recommend following the instructions at on How to control cookies.

How can I delete cookies that are already stored on my computer?

We also recommend following the instructions at on How to delete cookies.

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